Terms & Conditions

OVERVIEW

This website is operated by kearlife.com. Throughout the site, the terms “we”, “us” and “our” refer to kearlife.com. κέᾰρ®️ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, retailers, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these are considered an offer, acceptance is expressly limited to these Terms and Conditions.

We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

UNDERSTANDING OUR TERMS AND CONDITIONS

  • “We”, “us”, “our” or “Seller” means KEAR NATURAL GmbH, Switzerland
  • “You”, “your” or “Customer” means the person buying products from our website.
  • Currently these Terms and Conditions are only available in English.

ABOUT US

KEAR NATURAL GmbH, is a Swiss registered company under company registration number CHE-400.380.383. Contact details are:

KEAR NATURAL GmbH,
Baarerstrasse 110b,
6302 Zug, Switzerland

KEAR NATURAL GmbH, operates the website www.kearlife.com.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

OUR PRODUCTS

κέᾰρ®️ products are a range of natural balms, body oils and herbal soaps, among other. For details on product application and ingredients, please see each product page and “Hidden Treasures” on the Website.

Our Products are made from 100% natural and nature-derived ingredients and are free of parabens, toxins or any other chemical preservatives. The images of the Products on our Website are for illustrative purposes only and may vary slightly to the actual Product that you purchase. We have made every effort to display as accurately as possible the colours and images of our products that appear at the website. We cannot guarantee that your computer’s monitor display of any colour will be accurate. The information and description of Products on the Website are correct at the time of entering the information into the system. They may not reflect the product at exactly the moment you place an order. All Products shown on our Website are subject to availability. We will inform you by email as soon as possible if the Product you have ordered is not available and we will refund the cost of any Product(s) that we could not send to you.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

PRICES

The Euro prices indicated for Products available via the Website are all inclusive of sales tax (i.e. VAT and where applicable) at the current rates and exclude delivery charges.

For deliveries outside the EU, the estimated shipping charges exclude VAT. For deliveries to non-EU countries and countries outside Europe, additional country-specific import and customs duties, customs clearance fees, and import sales taxes may apply. The fees depend on the destination country. Please inquire about these fees at your local customs office. These fees will be paid by the Customer.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

The Customer does not have to register an account with us to browse through our Website or to buy Products. However, should you choose to create an account, there are several benefits such as customised communication and advice; easier and faster checkout; storing and editing delivery addresses and billing information and the ability to review previous purchases and order history.

When you register or buy Products through our Website, you will be required to provide certain information including your name, phone number and email address and you will be responsible for ensuring that the information provided to us is up to date. Please contact us if there are changes or alternatively you can update your details on “My Account”.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address so that we can complete your transactions and contact you as needed.

You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become compromised, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address you provided when you registered.

Should you wish to cancel your account at any time, please contact us by email at customerservice@kearlife.com.

We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in our best interests to do so. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

For more detail, please review our Shipping Policy.

BUYING PRODUCTS FROM US

You may not buy Products from our Website for resale or business purposes and any samples you receive from us are for your personal use only and are not for resale. Our order process allows you to check and amend before submitting your order. Please take the time to read and check your order.

By clicking on “Place Order” in the check-out process you are committing yourself to buying and paying for the Products in your order. This is your acceptance to enter into a Contract with κέᾰρ®️. The contract is subject to these Terms and Conditions and by placing an order, you confirm that you accept these Terms and Conditions.

After placing your order, you will receive an order confirmation via email. Please note that this does not mean that your order has been accepted. If we accept your order, we will confirm this to you by sending you a shipping confirmation via email.

Only the Products listed in the shipping confirmation are included in the contract between you and us. If there are any errors, please contact us as soon as possible.

If we are unable to supply you with a Product because it is out of stock, we will take it off your order and only deliver the available items. If you have already paid for the Product we will refund you the undelivered item (or items) as soon as possible.

We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe may result in the violation of our Terms and Conditions.

All offers and promotions on the Website are exclusive, unless otherwise stated, and cannot be used in conjunction with any other offer or promotion. Offers cannot be extended beyond their expiry date as stated.

METHODS OF PAYMENT

You can pay for Products using PayPal. We process your orders securely, using data encryption, SSL. If the amount due from you cannot be charged, your order will be cancelled. We may contact you using the contact details you provided during the order process.

We will retain the legal ownership of the Products until full payment has been made by you and such payment has been received by us. Legal ownership of the Products will immediately revert to us if we refund any such payment to you.

DELIVERY

We will deliver your order in the estimated timeframe. If we are unable to meet the estimated delivery date due of an event outside of our control, we will contact you with a revised estimated delivery date. We do not accept any liability for delayed delivery caused by any third party or by an event outside of our control.

Delivery will be completed when we deliver the Products to the address provided. Please ensure that the delivery details you provide are accurate, we will not be held responsible for any delayed or failed deliveries as a result of Customer errors. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such laws or regulations.

ACCEPTANCE OF PRODUCTS

You are responsible to inspect the Products upon delivery to check that your order is complete and undamaged. Should there be any problem with your delivery, please consult our Shipping Policy and notify us as soon as possible and at the latest within 72 hours of receipt of the Products.

RETURNS AND REFUNDS

Order Cancellation: If for any reason you need to cancel your order, you can do so within 24 hours of it being placed, provided that the order has not been sent to our warehouse. If you have an account, you can cancel the order in “My Account” section and by clicking on the “View Order Page”.
Customers who checked out as a guest and who have no account need to contact us within 24 hours at info@kearlife.com and we will cancel the order.

Damaged Packages: If your package was damaged during shipment, save the box and merchandise and notify us immediately at info@kearlife.com. We will arrange for pick up and inspect the damaged package and the damaged items will be replaced.

Returns: κέᾰρ products are made from highly specialised natural ingredients we source from family-owned farms, cooperatives and local farmers in modern laboratories and according to all EU regulations. Due to the unique nature of these ingredients, we do not accept returns of open products, unless they are defective upon arrival. In that case, please contact us at customerservice@kearlife.com with photos of the defective product, so that we arrange for an exchange of the same product.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PRESS ARTICLES/TESTIMONIALS

All articles have been reproduced here as they were originally printed and written by the original publisher. Any false claims or endorsements are the responsibility of the original publisher and KEAR NATURAL GmbH does not accept any responsibility.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

INTELLECTUAL PROPERTY RIGHTS

The rights in the designs and the content of this Website are owned by KEAR NATURAL GmbH. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute or display any part of this site without Our prior written consent. All trademarks, product names, company names or logos featured on the Website are the property of KEAR NATURAL GmbH and its partners.

We have taken great care in creating this Website and to the best of our knowledge have ensured that all the details, descriptions and pricing are accurate. However, there may be occasions when some of the information featured on the Website may contain incomplete data, typographical errors or inaccuracies. We do not take any responsibility for inaccurate information and reserve the right to amend errors or to update product information at any time without prior notice. We have also tried our best to display the Products as accurately as possible on the Website. However, we cannot guarantee that your monitor’s display will accurately reflect either the colour or the size of the Products.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of kearlife.com will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of kearlife.com will be accurate or reliable.

In no case shall kearlife.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless kearlife.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

YOUR OBLIGATIONS AND RESPONSIBILITIES

In the access or use of the Website, you shall comply with these Terms and Conditions. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Website or any content or services that may appear on this Website and may not impair in any way the integrity or operation of the Website. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy) you shall be liable for all the losses and damages that this may cause to KEAR NATURAL GmbH, our affiliates, partners or licensors.

YOUR PERSONAL INFORMATION

We use your personal information only in accordance with our Privacy Policy. Please take the time to read our Privacy Policy as it includes important information that concern you.

RIGHT TO ALTER TERMS AND CONDITIONS

We reserve the right to alter these Terms & Conditions without notice from time to time. If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website.

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us. You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Website, and supersede and govern all prior proposals, agreements, or other communications.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by Swiss Law. This means that your use of this Website and any purchase by you of any Products from KEAR NATURAL GmbH and kearlife.com, shall be governed by Swiss Law. You and we both agree that the courts of Zug in Switzerland will have exclusive jurisdiction of any disputes.

COMPLAINTS AND QUERIES

Should you have any reasons for a complaint, we will seek to respond and resolve the issue as soon as possible. Please contact us via email at customerservice@kearlife.com.